CourseArc is very responsive in customer support, and expands from the top company leadership down to customer service representatives. The company is dedicated to understanding what kind of client we are. We are unique, where we are not a corporate or education client, so some software providers were not familiar with and did not understand what we were trying to do with our programs. CourseArc was always willing to have those conversations to help us service our primary audience and get it right. The responsiveness and flexibility in working with clients has made it a very good partnership.